Fred maybe gone but his body of work and his TED talks
live on and continues to inspire future generations of healthcare professionals
to think differently about patient experience. His legacy will live on.
NHS Elect, UK
I am a coordinator of the Healthcare Financial
Management Association’s (HFMA) Region 1 Health Care Conference for the New England
Region. We had the honor of Fred joining us for the 2014 conference as our
capstone speaker. Fred gave a wonderful presentation and impressed everyone he
met with his genuine warmth, compassion and his commitment to transforming the
patient care experience. His book made a significant impact on me and on my HFMA
colleagues as a framework for re-thinking how health care organizations meet
the physical and emotional needs of their patient populations. He will be very
BHC Consulting and Harvard Medical Faculty Physicians at
As a close friend and mentor, Fred has been such an inspiration
throughout our lives. His vision for transforming healthcare and making a
difference in this world has forever touched us. As family medicine physicians,
we see the amazing opportunities to transform the distress of sickness into one
of support and compassion. The ideals and principles that Fred put into action
are forever etched into our hearts.
Now as a palliative care physician, I am humbled by the
opportunity to walk alongside those who face advanced serious illness. I will
continue to take all that you taught me and share it with those who I
have the privilege to serve. Fred’s giftedness as a teacher, leader and
visionary have helped him to spread the message of goodness and mercy
throughout the world. I am forever blessed to have known Fred. Your legacy will
live on through all the lives you have touched.
Christopher Piromalli, DO, MPH
Alaska Native Tribal Health Consortium Palliative Care
Fred was a super-magnet attracting a
huge number of friends/colleagues/admirers.
I have few heroes, and Fred is one
of them. His thinking, writing, speaking and consulting were the best …
dealing with things that mattered most in a coherent, clear, precise and
empowering/solution-focused way. And all this packaged in an exceptionally
classy guy along side his precious Aura.
I was fortunate to have Fred as a
periodic mentor and constant friend over the last 25 years … in this regard,
I’m joined by God knows how many others.
I morn Fred’s passing, but revel in
the life he led.
Cheers (with tears),
Dennis D. Pointer, Ph.D.
Austin Ross - Virginia Mason
Department of Health Services
School of Public Health, University of Washington - Seattle
We were fortunate to have Fred Lee present to our health
care leadership group back in 2006. I’ve kept one of his slides close by
and refer to it frequently:
“Like losing weight, our problem is not with knowing how.
When we want to enough, we figure out how and learn by doing. Our problem
is with being committed enough to do what it takes every day, and
do it permanently, not just in short bursts of energy.”
Vice President, HR
Lawrence General Hospital
an amazing individual he was! I met him in Chicago a few years ago at an
event at the Omni Hotel and was most impressed with him! I am
sorry about his passing. Fred was a most dedicated person to excellence.
Former Publisher, Modern Healthcare
Fred was a pioneer and hugely admired thought leader. I remember
taking him to a Ruth's Chris not knowing he was vegetarian at the time.
He was most gracious. I had used his SHARE program in the 1980’s and
will be grateful for what he SHARED with all of us.
Joseph Michelli, Ph.D., CCXP, CSP
New York Times #1 Bestselling Author, Certified Customer Experience Professional,
Strategic Consultant, Certified Professional Speaker, TEDx Presenter